MEMBER SERVICE CENTERS
Gibson Electric Membership Corporation's corporate office is in Trenton, Tennessee. Our satellite member service centers are in Alamo, Hickman, Medina, Tiptonville, Trenton and Troy. Our member service centers (excepting Hickman and Medina) are open Monday through Friday from 7:30 a.m. – 4:00 p.m. The Hickman member service center is open on Monday and Wednesday 7:30 a.m. - 11:30 a.m. and from 12 p.m. - 4:00 p.m. The Medina member service center is open on Wednesday from 8 a.m. – noon and from 12:30 p.m. – 4 p.m.
If these times and locations are inconvenient for you, don’t worry; we can take care of most transactions through this website or by telephone. We have employees on duty 24-hours every day to assist you. If you experience an interruption in electric service, you can call any of the numbers below or Gibson EMC’s toll-free outage line at 1-800-977-4076.