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An Update from Gibson Connect

We’ve been especially busy at Gibson EMC and at Gibson Connect preparing to provide you with access to high-speed internet service. This is something that we are committed to doing because access is vitally important to our members and to our communities.

It was just last July that our board voted to form Gibson Connect, Gibson EMC’s not-for-profit subsidiary.  In October we launched join.gibsonconnect.com, a place where members register and, based on meeting their zones’ participation requirements, guide the order of our fiber construction process.

In 2017 we applied for three Tennessee Broadband Grants and in January of this year we were notified that we had been approved for one that will help us serve Lake County and the far northwestern part of Obion County.

By February, three of our zones had met their participation goals and our board approved moving forward with the first phase of Gibson Connect’s construction project.  During Phase 1 we will build fiber to the three zones that first met their participation goals (Medina, Dyer and Three Way) and the zones covered by the grant (Tiptonville, Ridgely and Samburg).

In March, Gibson Connect purchased the LitePipe division of Jones Telecommunications and hired former owner Tony Jones.  Since that time, we have brought in additional Gibson Connect staff to help ensure we are well prepared to provide the internet service you need.

We’ve also ordered materials, sent out requests for proposals, done engineering and will begin construction this month. We hope to have Phase 1 completed and the engineering started for Phase II by the end of 2018 or by early 2019.  

Because of the magnitude of this project – in terms of the cost, the area to be covered and the work required, we must do the fiber buildout in a way that is financially prudent and physically manageable.  At best, this will be a multi-year project, but we will keep you informed all along the way.  We sincerely appreciate your support and ask for your continued patience.

GIBSON CONNECT Q&A

What is Gibson Connect?  Gibson Connect is a not-for-profit subsidiary of Gibson EMC, your cooperative. Gibson Connect was formed to provide Gibson EMC members with access to high-speed, fiber-based internet service.

Why should I choose Gibson Connect?  Simply put, YOU own the company.  As a member-owner of Gibson EMC, you will benefit from Gibson Connect’s success. Gibson Connect is not-for-profit and any excess revenue will go back to Gibson EMC. This will help us keep your electric service affordable.

Why, where and how do I register?  Members are guiding the order of our construction through their registrations on the join.gibsonconnect.com site. Members also can register by calling 1-844-859-6767, or by calling or visiting any Gibson EMC member service center. Registration costs just $20 and helps you avoid a $200 connection fee later.

How can I find out how my zone is doing?  Just go to join.gibsonconnect.com and click on “Zones.”  It will take you to a map of the 27 zones.  Scroll down to find your zone. You’ll see its progress toward goal and the number of registrations still needed.

Where can I learn about the products you’re offering?  For a list of products and prices, go to join.gibsonconnect.com and click on “Products.” The current product list includes internet and telephone, but we’re planning to also offer TV. We’ll add that information soon.

What if my zone never reaches its goal? Ultimately we hope to make high-speed, fiber-based internet service accessible for all of our members, but with 3,000 miles of fiber to build, reaching all of our members will take a while.

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