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Pay by Phone

Paying your bill using our automated telephone system is easy and convenient, but before you can take advantage of our phone payment or online payment options, you must set up your online account profile.  

Enrolling is easy…

  1. On our Home Page, click “Pay Bill Online” in the top right corner of the screen or click on the “My Account” icon. This will take you to our “Member Services Portal.”
  2. Under the “Payments” tab, Go to “Payment Profile,” and click on either “Credit Card Profile” or “E-Check Profile.”  Complete and submit the profile for the payment method you prefer. Under this same “Payments” tab, you also can set up your account to be paid by “Bank Draft” or by “Credit Card Draft.” Please note: PAY-Go accounts are not eligible for Draft payments. 

Once your account profile has been set up, just call your local Gibson EMC member service center to pay by phone. The numbers are listed below:

Alamo - 731-696-5961

Medina and Trenton - 731-855-4660

Tiptonville - 731-253-7181

Troy - 731-536-5920; 731-885-5501; 731-894-5920; 731-643-6046

The Automated Member Service System also allows you to check your account information and update your telephone number. (Having your current phone number enables us to restore service more quickly during an outage.)



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