Pay-Go is a pay before consumption program and an alternative to Traditional Billing. Members say they like Pay-Go because they don't have to pay the deposit they'd have to pay with Traditional Billing, and they receive much more information about their energy usage. This information, they say, helps them to use energy to more efficiently.
New or existing residential or GSA1 members may choose to participate. Of course, applicable fees must be paid prior to the commencement of service. Existing members with account balances may pay either the account balance or utilize a debt recovery mechanism. (Call for details regarding the debt recovery mechanism.) Members with a Gibson EMC heat pump loan and/or water heater loan are not eligible for Pay-Go.
With Pay-Go you pay for electricity in advance; and as you use electricity, your account balance decreases. A minimum payment of $40 is required for respresentative assisted payments, but participants may pay any amount or any time of the day or night using Gibson EMC's automated phone system or through this site. Payments may be made by phone or online using Check-by-Phone, or debit or credit VISA, MasterCard, American Express or Discover.
Should your Pay-Go account reach a debit or negative balance, your electricity will be automatically disconnected. Therefore, it is important for you to closely monitor your account balance. We make this easy. You can check your account balance online, opt to receive a low balance e-mail, text or automated phone message alert. Monthlystatements are not sent to Pay-Go participants.
Members who choose Pay-Go pay the same electric rate, the same $5 membership fee, and the same connection fees as those who choose Traditional Billing.Energy usage plus pro-rata monthly fees apply. Members waive prior written notification for disconnection.
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